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1. What subjects do you offer tutoring for?

• We offer tutoring for a wide range of subjects, including Mathematics, Sciences (Physics, Chemistry, Biology), Humanities (History, Geography, Economics), Languages, and more. Our tutoring services cover subjects from the International Baccalaureate (IB), Cambridge A Levels, and other educational curricula.

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2. Who are your tutors?

• Our tutors are experienced educators who are experts in their respective fields. They possess advanced degrees and extensive teaching experience, ensuring that students receive high-quality instruction and support.

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3. How are tutoring sessions conducted?

• Our tutoring sessions are conducted online using video conferencing software. Students can interact with their tutors in real-time, ask questions, and receive personalized instruction from the comfort of their own home.

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4. Are tutoring sessions one-on-one or group sessions?

• We offer both one-on-one and group tutoring sessions, depending on the preferences and needs of the student. One-on-one sessions provide individualized attention and personalized instruction, while group sessions offer the opportunity for collaborative learning and peer interaction.

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5. How long are tutoring sessions?

• The duration of tutoring sessions may vary depending on the subject and the student's needs. Typically, sessions are scheduled for one hour, but longer sessions can be arranged if needed.

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6. Can I schedule tutoring sessions at a time that is convenient for me?

• Yes, we offer flexible scheduling options to accommodate students' busy schedules. You can schedule tutoring sessions at a time that works best for you, including evenings and weekends.

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7. How can I track my progress?

• Our tutors provide regular feedback and progress reports to help students track their academic progress. Additionally, students can discuss their goals and objectives with their tutors to ensure they are on the right track towards achieving success.

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8. What materials do I need for tutoring sessions?

• Students will need a computer or laptop with internet access, a webcam, and a microphone for online tutoring sessions. Depending on the subject, additional materials such as textbooks, notebooks, and calculators may be required.

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9. How do I get started with tutoring sessions?

• Getting started is easy! Simply contact us to schedule an initial consultation. During the consultation, we will discuss your academic goals, assess your needs, and create a customized tutoring plan tailored to your requirements.

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10. What is your cancellation policy?

• We understand that unforeseen circumstances may arise, and we strive to accommodate our students' needs to the best of our ability. If you need to cancel or reschedule a tutoring session, please notify us as soon as possible, and we will do our best to find a suitable alternative.

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11. How do I pay for tutoring sessions?

• We accept payments through various methods, including credit/debit cards, PayPal, bank transfers, or other secure online payment platforms. Payment details will be provided upon scheduling your tutoring sessions.

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12. Do you offer trial sessions?

• Yes, we offer trial sessions for new students who would like to experience our tutoring services before committing to a full schedule. Trial sessions provide an opportunity to meet with a tutor, discuss your academic goals, and assess compatibility.

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13. Can I request a specific tutor?

• Yes, you can request a specific tutor based on availability and compatibility. We strive to accommodate our students' preferences whenever possible to ensure a positive learning experience.

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14. How do you ensure the safety and security of online tutoring sessions?

• We prioritize the safety and security of our students by using encrypted video conferencing software and implementing strict privacy protocols. Tutors undergo background checks and adhere to our code of conduct to maintain a safe and respectful learning environment.

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15. What if I need help with homework or assignments outside of tutoring sessions?

• Our tutors are available to provide assistance with homework, assignments, and additional support outside of scheduled tutoring sessions. Students can reach out to their tutors via email or messaging platforms for help as needed.

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16. Do you offer support for students with special learning needs?

• Yes, we strive to accommodate students with special learning needs and provide additional support and resources as needed. Please inform us of any specific accommodations or requirements during the initial consultation.

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17. Can parents/guardians be involved in tutoring sessions?

• Yes, parents/guardians are welcome to be involved in tutoring sessions, especially for younger students. We encourage open communication and collaboration between tutors, students, and parents to ensure the best possible learning outcomes.

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18. What if I have questions or concerns about my tutoring sessions?

• We value open communication and encourage students to voice any questions or concerns they may have about their tutoring sessions. Our team is here to address any issues promptly and ensure a positive learning experience for all students.

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19. Do you offer support for exam preparation and study skills?

• Yes, our tutors provide comprehensive support for exam preparation, study skills, and test-taking strategies to help students succeed academically. We offer tailored study plans and practice exams to ensure students are well-prepared for their exams.

 

20. How do I provide feedback on my tutoring experience?

• We welcome feedback from students and parents to continually improve our tutoring services. You can provide feedback directly to your tutor or contact us via email or phone to share your thoughts and suggestions.

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21. Are tutoring sessions recorded for review purposes?

• No, we do not record tutoring sessions for review purposes. However, students are welcome to take notes during sessions to review later. Additionally, tutors may provide supplementary materials or resources for further study.

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22. What is the minimum age requirement for students to enroll in tutoring sessions?

• We typically work with students in secondary school (high school) and above. However, exceptions may be made on a case-by-case basis. Please contact us to discuss your specific situation and requirements.

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23. Can tutoring sessions be conducted in languages other than English?

• While our primary language of instruction is English, we may have tutors who are proficient in other languages. Please inquire about language options when scheduling your tutoring sessions, and we will do our best to accommodate your needs.

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24. How far in advance do I need to schedule tutoring sessions?

• We recommend scheduling tutoring sessions at least one week in advance to ensure availability. However, we understand that students may have last-minute needs, and we will do our best to accommodate urgent requests whenever possible.

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25. Do you offer discounts for multiple tutoring sessions or group bookings?

• Yes, we offer discounts for students who book multiple tutoring sessions or group bookings. Please inquire about our pricing options and discounts when scheduling your tutoring sessions.

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26. Can I change tutors if I am not satisfied with my current tutor?

• Yes, if you are not satisfied with your current tutor for any reason, you may request a change. We want all students to have a positive learning experience, and we will work with you to find a tutor who meets your needs and preferences.

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27. Are there any additional fees or hidden costs associated with tutoring sessions?

• No, there are no additional fees or hidden costs associated with tutoring sessions. The price quoted at the time of scheduling includes all tutoring services and materials provided during the session.

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28. Do you offer support for university/college admissions and applications?

• Yes, we offer support for university/college admissions and applications, including assistance with personal statements, essays, interviews, and application deadlines. Our experienced tutors can help students navigate the admissions process and prepare for success.

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29. Can tutoring sessions be rescheduled if I have a scheduling conflict?

• Yes, tutoring sessions can be rescheduled if you have a scheduling conflict or need to make changes to your session time. Please notify us as soon as possible, and we will work with you to find an alternative time that works for both you and your tutor.

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30. How do I know if online tutoring is right for me?

• Online tutoring can be an effective option for students who prefer the convenience and flexibility of learning from home. If you are unsure whether online tutoring is right for you, we encourage you to schedule a trial session to experience our tutoring services firsthand and see if it meets your needs and preferences.

REFUND

[Q] Do you provide a refund?

Yes, we also provide a refund if you want to cancel the subscription of the course in certain cases. Please read the refund policy for more information. 

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[Q] How to check if I am eligible for a refund?

The candidate is eligible for a refund if ;

• The refund request was made within 7 days of the purchase of the course.

• The candidate has not violated our terms and conditions and user guidelines.

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[Q] How can I ask for a refund?

Follow the given steps to ask for a refund ;

[Step 1]  Email us at physicsdemystified7@gmail.com, asking for refund and cancellation of the subscription of the course.

[Step 2]  Add the following details in the email, in the given format: (See the standard email format below)

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        Name:

        Email ID:

        Mobile No:

        Name of Course:

        Date of Purchase:

        Reason for Cancellation:

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[Step 3]  Attach the invoice of the course you want to cancel, along with your Aadhar card.

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We will check if you are eligible for a refund and our support team will get back to you soon.

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[Q] What may be the reasons for denied refund requests?

Reasons for denied refund requests:

• We follow a 7-days refund policy. We do not process refund requests received after the refund window.

• If all course content was downloaded before the refund was requested, the refund request may be rejected.

• Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.

• The violation of our terms and conditions and not following the user guidelines may also result in the rejection of refund requests.